XPick Case Study：Omnichannel Fulfillment Provider × NovaX Automation
E-commerce Warehouse Automation Smarter Picking. Happier People. Scalable Growth.
Many fulfillment companies today, they face growing challenges related to efficiency, accuracy, and labor shortages—especially during peak seasons.
The Challenge
Rapid order growth and seasonal demand peaks put significant pressure on traditional manual picking workflows. Long walking distances, repetitive physical tasks, and high labor dependency made it increasingly difficult to maintain productivity and accuracy while ensuring a sustainable working environment for employees.
The Solution
- XPick Collaborative Picking Automation
- By implementing NovaX Automation’s XPick solution, the customer introduced a collaborative warehouse environment where people and robots work side by side.
- Instead of manually pushing heavy carts and traveling long warehouse aisles, operators are assisted by intelligent pallet-carrying robots that autonomously move pallets, wait at picking locations, and transport completed orders directly to outbound areas. This restructured workflow streamlines operations while significantly reducing physical strain.
The Results
The deployment of XPick delivered clear and measurable improvements:
- Up to 99.9% picking accuracy
- Productivity increased by up to 80% (UPH)
- Reduced labor intensity, particularly during peak seasons
- Improved employee satisfaction, driven by safer, more ergonomic, and technology-enabled workflows
The customer emphasized that the value of XPick goes beyond efficiency gains. Working in a collaborative, robot-assisted environment has improved employee morale and created a more sustainable operation in the long term.
Future Expansion
Based on the successful results, the customer plans to replicate the same XPick solution across additional fulfillment centers, further scaling automation to support continued business growth.
Contact Us
NovaX Automation
Under NovaX Robotics Group Contact NovaX Automation experts and learn how we can optimize the pallet storage density and enable a higher efficiency.
Address
NovaX Robotics GmbH
Prinzenallee 7, 40549 Düsseldorf
info@novaxautomation.com
Phone
+49 21152391000
